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Chengli Zibo City Foton Fengjing Service Vehicle Customer Case Study and Service Assurance Overview
Summary
In the fields of municipal sanitation and emergency support, the Foton Fengjing service vehicle—featuring a flexible chassis and multifunctional upper-body assembly—has become the preferred choice for grassroots units conducting inspections, maintena
In the fields of municipal sanitation and emergency support, the Foton Fengjing service vehicle—featuring a flexible chassis and multifunctional upper-body assembly—has become the preferred choice for grassroots units conducting inspections, maintenance, and material transportation. In 2025, a district urban management bureau in Zibo faced its first-ever procurement of such vehicles, encountering significant challenges in vehicle selection from scratch. Ultimately, it completed delivery with full-process support from Chengli Special Purpose Vehicle Co., Ltd. This article reconstructs the procurement case based on publicly available tender information and customer feedback, offering a reusable reference for similar organizations.
I. Project Background: First-Time Procurement from Scratch
In April 2025, a district urban management bureau in Zibo, facing expanded jurisdiction and phasing out of aging equipment, planned to procure six service vehicles for street inspections, minor repairs, and emergency material transport. The unit had no prior experience purchasing such vehicles; its budget was capped at approximately RMB 996,000 (per publicly disclosed tender information), and it required vehicles meeting the following core specifications:
- Payload capacity ≥ 1.5 tons, sufficient to carry common tools and spare parts;
- Cargo box dimensions ≥ 2.5 meters in length, to accommodate standard equipment;
- Chassis compliant with China VI emission standards, ensuring nationwide registration eligibility;
- Simple operation, suitable for non-professional drivers.
Upon project initiation, the unit encountered key first-time procurement pain points: unfamiliarity with technical specifications, inconsistent supplier quotations, and lack of verifiable after-sales service guarantees. After evaluating multiple manufacturers, Chengli Special Purpose Vehicle won the contract by providing comprehensive consultation and transparent pricing, successfully delivering the vehicles.
II. Vehicle Selection Process: From Vague Requirements to Precise Matching
At the outset of procurement, the unit held an ambiguous understanding of what constituted a 'service vehicle.' Mr. Zhang Yue, Chengli’s sales manager (Tel: +86 ), proactively engaged the client, conducting on-site surveys and detailed requirement analysis to clarify the following critical aspects:
- Chassis Selection: Recommended the Foton Fengjing chassis, leveraging its lightweight design (wheelbase: 2,900 mm) and high reliability—ideal for frequent start-stop operations in urban environments;
- Upper-Body Configuration: Standard cargo box (2.7 m L × 1.8 m W × 1.6 m H), internally fitted with anti-slip flooring and secure tie-down straps to ensure transport safety;
- Powertrain: Equipped with a 2.0L diesel engine (Model: 4J28TC6, referencing official announcement parameters of models such as CLW5040XLCB6), delivering a maximum power output of 85 kW and fully compliant with China VI emission standards.
In accordance with local procurement practices, Chengli provided an all-inclusive, tax-inclusive landed price reference: RMB 144,000–166,000 per unit (including license plate registration and first maintenance). The final quoted price was RMB 157,000 per unit—approximately 12% lower than market rates for comparable vehicles (source: Chengli direct-sales pricing system). After comparing quotations from three suppliers, the unit determined Chengli’s configuration-transparent pricing model to be optimal—avoiding bundled packages and itemizing costs for chassis, upper-body assembly, and accessories separately.
III. Delivery and Trial Operation: From Order Placement to Road Readiness
Following contract signing, Chengli leveraged its local production base in Suizhou (No. 1 Chengli Avenue, Suizhou Economic Development Zone, Hubei Province) to complete manufacturing within 10 working days—30% faster than the industry average. Upon vehicle delivery, Chengli’s technical team remained on-si
